Most items will ship within 1 to 2 business days. Products shipping direct from a manufacturer or distributer may add an additional 1 to 2 days. Notification will be provided
if an item is out of stock or delayed for an unreasonable amount of time.
Express Shipping
Express shipping, even when listed as an option in the shopping cart, may not
be available on all products at all times - Limitations may apply due to product
availability, time of order placement, and/or weight/size limitations of package(s).
If express shipping is requested, every effort will be made to process and ship
the order the same day it is received - if express shipping is not available,
we will notify the purchaser as soon as possible. Orders with express shipping
made after 2:00pm EST are not guaranteed to ship the same day, but all efforts
will be made to do so (within reason.)
International Shipping
International orders may be subject to import duties and taxes that we have no control over. Also, depending on the items ordered and their destination, additional charges may apply for these international orders as well - market flucuations, shipping weights/sizes and insurance fees may afect the final shipping cost beyond what our online shopping cart system can estimate. Notification of these chaarges will be given before any order ships.
Warranty & Insurance
Unless noted, all items are brand new and are covered by the manufacturers full warranty,
the details of which are supplied by the respective manufacturer. All items
are shipped insured and are covered if any shipping damage would occur. If you
receive a damaged item notify us immediately and we will rectify the problem
the fastest way possible.
Returns
All returned items must have prior written authorization. Returned items must
be in new condition with all packaging and paperwork intact. Credit will be
issued for all authorized returns – There will be no cash refunds. Returned
items (upon approval) are subject to 20% restocking charge. All canceled special
order items (upon approval) are subject to 20% cancellation charge. Returned
checks will be subject to the maximum service charge as well as any other fees/fines
allowed by law. All sales are as is and final on all items marked down and/or
on sale.
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